SURVEY INFORMATION

During the next few weeks, Ozark Border Electric Cooperative will be sponsoring a survey that is conducted every three years to measure the quality of service provided to you, our member-owner. This survey will ask several questions about your satisfaction with the cooperative and energy usage.

In this random survey of members, a mixture of online and telephone interviews will be conducted. You may be sent an email invitation to participate in the survey OR you may be sent a postcard in the mail inviting you to participate. Members may also be randomly selected to complete a telephone interview. It should take approximately 12 minutes to answer all questions on the phone. The call center conducting the survey will identify themselves as calling on behalf of the cooperative. They will be conducting calls September 20, 2021 through September 27, 2021, Monday-Friday from 5:00 - 8:30 p.m. and on Saturday from 10:00 a.m. to 5:00 p.m. No Sunday or holiday calling will be conducted. If you have any questions or concerns, please contact us at 1-800-392-0567.