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Beware When Paying Your Bills Online

All aspects of our lives are becoming increasingly high-tech.  And while high-tech advances offer convenience and ease, in a time when life seems to be getting more and more hectic, they don’t come without some degree of risk.  A perfect example is being able to pay bills online.


There are all kinds of tools on the internet which will help a person pay their monthly bills.  Some are available through your local bank’s websites.   Others are an online service.  Some will write a check on your behalf to the vendor, while others use ach transfers or require the use of your credit card. 


The primary point here is that it is extremely important that a person educate themselves on the use of these tools before trying to use them.  Who am I actually paying?  If I’m not paying the vendor directly, will the bill be paid on a timely basis?  Are there going to be fees associated with the payment?  Does my vendor have a working relationship with the payment company?


Ozark Border Electric Cooperative has had members attempt to make timely payments, only to discover they have mistakenly used an online payment service.  Some of these services even arrange the payment screen to look like it belongs to Ozark Border.  Unfortunately, we cannot remove ourselves from these sites, primarily because the users of the website set up the vendor themselves.


Here are a few tips to help you navigate these tricky waters:

  • Do not make a random search on the internet, such as “Ozark Border Electric bill pay”.  Our research indicates this can steer you to any number of sites, most of which are not ours.
  •  If you are going to pay your Ozark Border Electric bill online from a pc, make certain you go directly to our homepage, , and click on the View/Pay Bill Online icon.  If the website you go to has anything in the address other than what you see above, it isn’t ours.
  • If you ever feel uncomfortable about an Ozark Border payment you are about to make online, talk to our Billing Department first, at 1 (800) 392-0567.
  • Finally, if you wish to pay your Ozark Border Electric bill online, the simplest way is to use SmartHub, our new app which gives you FREE access to your account.
Smart Hub Account Information.  For more information contact Ozark Border at 1-800-392-0567







In the utility business, we know rough weather will occur, and sometimes power outages simply cant be avoided. But did you know there are steps you can take to ensure your electricity is restored as quickly and safely as possible? By keeping your contact information up to date, you can take full advantage of the services Ozark Border Electric offers.

In the near future you will notice prompts through bill inserts and our Facebook page requesting your updated contact information. If we dont have the correct phone number linked to your home address, it makes it much more difficult for you to report an outage.

Remember when you had to speak to a dispatcher in order to report a power outage? Waiting on hold could be frustrating and time consuming. Today, with the press of a button, you can easily report an outage. At Ozark Border Electric, we use the phone number you provide to link your service address to our outage management system. For example, if you call us to report an outage, our automated system will allow you to report an outage using your phone number.  Its that simple! But remember this only works if your current phone number is on file on your account.


Average Prices for Residential Electricity



Clarkton Substation
On July 10, 2014, the Cooperative added load to the new Clarkton substation which was built by M & A Electric Power Cooperative, who is the OBEC power supplier.  An OBEC engineering study and work plan indicated that this substation was needed because of load growth in the area.  This will improve the electric service to OBEC consumers east of Campbell, south of Malden and in the Clarkton area.  The new substation will provide reliable power to this area for years to come
Feeder Lines

OBEC crews working on the new feeder lines near the substation.


Parma Substation

The Ozark Border Electric Cooperative’s power supplier, M & A Electric Power Cooperative, has completed a new substation in the Parma area.  This new substation will improve the quality of service to OBEC consumers east of Malden and south of Parma.  This was a needed improvement identified in the OBEC work plan and engineering study.  The new Parma substation was put into service on March 11, 2015 when OBEC consumers were added to it.  Another feeder line will be built north of the substation along D Highway which will provide service to additional consumers in the next few months.

OBEC 2015 Property Taxes Total $1,199,768

While cooperatives are exempt from state and federal income taxes because they operate on a non-profit basis (margins in the form of capital credits are returned to the members), they still pay sales and use taxes, employment taxes and property taxes.


Property taxes are paid on things such as real property (the land and buildings where our five offices and warehouses are located), vehicles and the more than 5,890 miles of distribution lines which bring electricity to you.


In 2015 Ozark Border Electric paid $1,199,768 in property taxes.  This represents a 68.1% increase over the past ten years.  Following is a list of the 2015 property taxes paid to counties and political subdivisions within the cooperative’s service area.


County                             2015

Bollinger                        $27,045

Butler                             $433,916

Carter                            $136,325

Dunklin                          $100,380

New Madrid                  $21,321

Oregon                          $1,740

Reynolds                       $13,077

Ripley                            $235,832

Shannon                        $1,256

Stoddard                       $145,460

Wayne                           $83,416

Total                             $1,199,768






Ozark Border Electric Cooperative
PO Box 400 • Poplar Bluff, MO 63902
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